Our business hours for responding to inquiries are Monday-Friday 10am – 4pm EST, holidays excluded.

All orders placed Monday-Thursday before 3pm EST, normally ship out from our warehouse the next business day (holidays excluded), pending product availability. All orders placed Friday after 12PM EST, as well as on Saturday or Sunday, will normally ship out on Monday.

We are only able to ship within the US to the 48 contiguous states. In addition, we are unable to ship to PO Boxes, APO, or FPO addresses.

United States Postal Service (USPS) is our shipping carrier. Once your order has shipped, you will receive an email confirmation that will include the USPS tracking number for your package(s).

LIFE-O Products does not accept returns, or changes to orders that have already shipped. Our warehouse team prepares and dispatches orders very quickly to meet our shipping cut-off times. However, if you need to change or cancel your order, please contact our customer service team with your order number and we will accommodate as quickly as possible. Typically, orders placed before 3pm can be changed before 3pm the same day. Orders placed after 3pm can be changed until 10AM the following business day.

LIFE-O Products does not accept returns, or changes to orders that have already shipped. If you decide to refuse any shipments from LIFE-O Products, you will still be responsible for the full cost of your merchandise, including the shipping cost incurred.